The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“The uninterrupted views of the Remarkables and the lake from the residence were absolutely amazing; it made every moment spent indoors feel special.” view full review
Comfy Bedding!
“The bedding was incredibly soft and comfortable; I had the best night's sleep I've ever had away from home.” view full review
Well-Appointed Kitchen!
“The kitchen was fully equipped with modern appliances, making it easy to prepare meals and enjoy them while taking in the beautiful views.” view full review
Spacious & Cozy!
“The spacious living area was perfectly designed for relaxation, with tasteful decor and plenty of natural light flooding in.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski storage
Allergy-free rooms
Lift
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Skiing
Hiking
Cycling
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's menu
Spa & Leisure
Jacuzzi
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Separate tub and shower
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2 Marine Parade,
Queenstown,
New Zealand,
9197,
Otago
Map view
2 Marine Parade,
Queenstown,
New Zealand,
9197,
Otago
City landmarks
Cable Car
Skyline Queenstown
630 m
Zoo
Kiwi and Birdlife Park
660 m
Gallery
ivy box art gallery
1.0
km
Nearby
Garden
Queenstown Garden
50 m
Square
Queenstown Mall
270 m
Lake Wakatipu
120 m
Rees Street
William Gilbert Rees Statue
40 m
65 Beach St
Moa Statue
170 m
Church
St Peter's Anglican Church
140 m
Torpedo 7
Southern Lakes Heliski
290 m
Theme Park
Fear Factory Queenstown
240 m
Theme Park
Shotover Canyon Swing
250 m
Gforce Paragliding Skyline
G Force Paragliding
570 m
19 Marine Parade Williams Cottage
Vesta Design
110 m
Gallery
Artbay Gallery
60 m
Gallery
Ivan Clarke Gallery
220 m
Gallery
Silver Fern Gallery
110 m
35 Camp St
Hetties Rock & Crystal Shop
210 m
Gallery
Central Art Gallery Queenstown-Julia Milley
190 m
Gallery
Queenstown Arts Centre
290 m
Cemetery
Queenstown Cemetery
520 m
Shotover &
AJ Hackett Bungy
300 m
Rees St Marine Parade
Queenstown Underwater Observatory
140 m
Lake Hayes
290 m
Casino
SKYCITY Queenstown Casino
200 m
Mall
O'Connells Shopping Centre
190 m
Main Town Pier
KJet Queenstown
140 m
Queenstown Ferries
200 m
Shopping Area
Aotea Gifts Queenstown
230 m
Casino
Lasseters Wharf Casino
240 m
Restaurants
Fergburger
190 m
42 Shotover Street
The Grille by Eichardt's
10 m
Eichardt's Private Hotel
Madam Woo
50 m
5 Lower Ballarat Street
The Ballarat Trading Company
50 m
7 The Terrace
Blue Kanu
70 m
16 Church St
Vudu Cafe & Larder
110 m
16 Rees St
Patagonia Ice Creamery & Chocolaterie
50 m
2 Rees Street Cnr of The Mall and Rees Street
Lakeside Palace Chinese Restaurant
50 m
3 Rees Street
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Breathtaking view
Helpful staff
Dining quality
Some room amenities
8.2/10
Great
Rooms
7.9
Location
9.3
Service
8.9
Dining
7.0
Guest reviews
8.2/10
based on 19 reviews
4.5/5
based on 334 reviews
9.0
9.0/10 based on 55 reviews
#10 of 62 hotels in Queenstown based on Tripadvisor
John
United Kingdom,
June
2024
8.2/10
The hotel offers fresh, modern rooms with thoughtful amenities, but a late-night disturbance affected the experience. The terrace overlooking the lake and a spacious balcony were highlights, along with the bathroom featuring heated floors and a towel rack. However, the late-night disturbance was a setback during the stay.
Rooms
8.0
The rooms were fresh, modern, and very well thought out, with a terrace looking over the lake and a large balcony. The bathroom was equipped with heated floors and a towel rack.
Service
9.0
The service was friendly, extremely helpful, and attentive. Assistance with outdoor activities, restaurant reservations, and local knowledge was excellent.
Location
9.0
The hotel is hidden behind a picture on the wall, offering privacy and breathtaking views. It is located in the heart of Queenstown, directly opposite the main pier for lake activities.
Dining
7.0
Dining options were limited to breakfast. Guests had to visit 'The Grille' next door, which required leaving the suite.
Facilities
8.0
The addition of a jacuzzi/spa on the bottom floor outdoor area was a nice touch to the facilities.
Melvin
United States,
June
2024
9.2/10
My stay at the hotel was delightful. The suite felt like a cozy apartment with a lovely view of Lake Wakatipu. The service was exceptional, and the dining experience was brilliant. However, the dark and dated room at the Eichardt was a letdown in comparison, not worth the cost.
Rooms
9.0
The suite was spacious and offered a charming view of Lake Wakatipu.
Service
9.0
The staff provided amazing service throughout my stay.
Location
10.0
The hotel's location overlooking the lake was breathtaking, close to all the attractions.
Dining
9.0
The dining experience was fantastic, especially the succulent organic chicken.
Facilities
9.0
The hotel's facilities were top-notch and well-maintained.
Albert
United Kingdom,
May
2024
8.0/10
I stayed at the hotel, located just a short walk from the main building. The rooms, though needing refurbishment, were spacious. The service was exceptional, with staff always ready to assist with anything you needed. The location, hidden on the lakefront of Wakatipu, was perfect for privacy and stunning views. Dining was a mix of good and not so good experiences. The facilities were adequate for a comfortable stay but had room for improvement.
Rooms
7.0
The rooms, although showing signs of age, were spacious and had double-paned windows.
Service
9.0
The service was top-notch, with staff going above and beyond to assist guests with various needs.
Location
10.0
Dining
7.0
The dining experience had its ups and downs, with some dishes being excellent while others fell short.
Facilities
7.0
The facilities were adequate but could benefit from some updates to enhance the overall guest experience.
Peter
United Kingdom,
May
2024
8.8/10
The hotel offers a stunning view of the Remarkable mountain range from a spacious deck with a relaxing spa pool to enjoy while sipping champagne, providing a breathtaking experience. The rooms come equipped with amenities like a telly, SkyTV, and access to Netflix, conveniently located next to a kitchen for added comfort.
Rooms
9.0
The rooms are well-equipped and cozy, perfect for some downtime.
Service
10.0
The friendly and extremely helpful staff went above and beyond to assist with outdoor activities, restaurant reservations, and local knowledge, making the stay truly amazing.
Location
10.0
The hotel's lakefront location in Queenstown is one of the best, directly opposite the main pier for lake activities, offering a prime spot for a discerning traveler.
Dining
7.0
The dining experience was satisfactory, with some dishes needing improvement, but overall it added to the stay.
Facilities
8.0
The addition of a jacuzzi/spa on the bottom floor outdoor area enhances the already great facilities, making the stay even more enjoyable.
Breathtaking view
Dining quality
Dennis
United States,
April
2024
6.4/10
I had a mixed experience at the hotel. While the rooms were dark and dated, the stunning Remarkable mountain view from the deck was a highlight, perfect for group stays. The lack of double panes was a downside. The service was exceptional, especially in organizing outdoor activities and local recommendations, but the dining was subpar with slow service. The location overlooking the lake was superb, with easy access to tourist activities and adventure sports.
Rooms
5.0
The rooms were dark and dated, but the view of the Remarkable mountain range from the deck with a spa pool was a real treat. Each room had its own ensuite, which provided privacy for group travelers.
Service
9.0
The service was exceptional, with the staff being friendly, helpful, and knowledgeable about organizing outdoor activities and local recommendations.
Location
8.0
The location overlooking the lake was superb, offering easy access to tourist activities and extreme adventure sports.
Dining
5.0
The dining experience, aside from 'The Grille' next door, was disappointing with slow service.
Facilities
6.0
The facilities were average with no standout features noted.
Great view
Dated rooms
Willie
United Kingdom,
March
2024
8.8/10
The hotel rooms are absolutely stunning and equipped with a telly, SkyTV, Netflix, perfect for some downtime. The location is one of the best in Queenstown, offering privacy and breathtaking views. The service throughout our stay, including room service and the Tapas, was excellent and very friendly. However, the dining experience had a mix of beautifully poached eggs and overcooked ones. The facilities were top-notch with an addition of a jacuzzi/spa on the bottom floor outdoor area.
Rooms
9.0
The rooms are absolutely stunning and well-equipped with entertainment options for relaxation.
Service
9.0
The service was excellent and very friendly in all aspects of our stay.
Location
10.0
The location is one of the best in Queenstown, offering privacy and breathtaking views.
Dining
7.0
The dining experience had a mix of beautifully poached eggs and overcooked ones.
Facilities
9.0
The facilities were excellent, with the added bonus of a jacuzzi/spa on the bottom floor outdoor area.
Jim
United States,
March
2024
8.2/10
The hotel offers beautifully decorated, spacious, and cozy rooms with a huge deck featuring a spa pool to enjoy the stunning Remarkable mountain range views. Despite the rooms needing refurbishment and appearing old and dated, they provide a comfortable stay. The staff are friendly, helpful, and accommodating, assisting with various requests. The location is superb, providing luxury, comfort, and privacy while being centrally located in Queenstown. The dining options are varied and delicious, especially at The Grill. The facilities are well-maintained, but some areas could benefit from improvement.
Rooms
8.0
The rooms were tastefully decorated, spacious, immaculate, and cozy.
Service
9.0
The staff were friendly and helpful in accommodating to requests, offering excellent service overall.
Location
9.0
The location is superb, offering luxury, comfort, and privacy while being centrally located in Queenstown.
Dining
8.0
The dining options were varied and delicious, especially at The Grill.
Facilities
7.0
The facilities are well-maintained, with room for improvement in some areas.
Peter
United Kingdom,
February
2024
9.0/10
I had an amazing stay at Eichardt with luxurious and comfortable rooms just 30 seconds away from the main building, offering a huge deck with a spa pool to enjoy the breathtaking view of the Remarkable mountain range. The service was top-notch, with friendly and helpful staff assisting with various arrangements prior to my departure. The location was simply perfect, allowing easy access to everything Queenstown has to offer. The dining experience was varied and delicious, especially the gyu-don dishes. The facilities were superb, enhancing my overall experience. However, the lack of compensation for inconveniences like noisy garbage trucks was a downside.
Rooms
9.0
The rooms at Eichardt were luxurious and comfortable, providing a great base for a Queenstown trip.
Service
9.0
The service at Eichardt was wonderful, friendly, and very helpful, with staff ready to assist with various needs.
Location
10.0
The location of Eichardt was superb, offering an incredible view over the lake and convenient access to town.
Dining
8.0
The dining experience at Eichardt was varied and delicious, especially enjoying gyu-don dishes.
Facilities
9.0
The facilities at Eichardt were excellent, enhancing my stay with great amenities.
Glenn
United States,
January
2024
7.0/10
I had a mixed experience at the hotel. The rooms offered an incredible view over the lake and a huge deck with a spa pool, perfect for enjoying the Remarkable mountain range. However, the noise from the nearby bar was a major downside, keeping me up late into the night.
Rooms
7.0
The room had an incredible view over the lake and access to a spa pool on a huge deck.
Service
8.0
The service was helpful, especially in the evenings with the crowds on the promenade.
Location
9.0
The location was one of the best in Queenstown, offering breathtaking views and privacy. However, the noise from the garbage truck was disturbing.
Dining
5.0
The dining experience was disappointing, with inconsistent food quality and limited options.
Facilities
6.0
The facilities were decent, but the noise from the nearby bar affected the overall experience.
View
Noise
Alan
United Kingdom,
December
2023
9.0/10
The hotel rooms are amazing, equipped with modern amenities like a telly, SkyTV, and Netflix for some downtime. However, the booking reference to Attica Bar not having a mountain view can be misleading. The service is consistently friendly and professional. The location, right on the waterfront in the heart of Queenstown, offers privacy and stunning views. The dining experience, especially the poached eggs, was brilliant. Overall, a prime location with top-notch service and dining.
Rooms
9.0
The rooms are amazing and well-equipped with entertainment options.
Service
9.0
The service was always extremely friendly and professional.
Location
10.0
The location is prime, offering privacy and breathtaking views.
Dining
8.0
The dining experience, especially the poached eggs, was brilliant.
Facilities
9.0
The hotel offers excellent facilities for a comfortable stay.
Daniel
United States,
December
2023
7.4/10
I stayed at this hotel for a Queenstown trip and found the rooms to be conveniently located just a short walk from the main building. The only downside was being across from a noisy bar that stays open late, which could disturb those looking for a quiet night's sleep.
Rooms
7.0
The rooms were located next to a kitchen in the original building but were a great base for exploring Queenstown.
Service
9.0
The service was friendly and extremely helpful during my stay. The staff always made sure to be professional and accommodating.
Location
8.0
The hotel's location in the heart of Queenstown, directly opposite the main pier, was ideal for those seeking breathtaking views and privacy. However, the noisy bar across the street was a downside.
Dining
6.0
The dining experience was average with a mix of good and bad dishes. However, the restaurant quality left something to be desired.
Facilities
7.0
The hotel offers basic facilities like room service and housekeeping, but the addition of a jacuzzi/spa could enhance the overall guest experience.
Wendy
United Kingdom,
November
2023
8.6/10
I had a wonderful stay at the hotel. The rooms were spacious and modern with lovely views of the lake, although the price was a bit high. The service was exceptional, making my vacation truly special. The location was perfect, allowing me to enjoy privacy and breathtaking scenery, but dining options were limited.
Rooms
8.0
The Lake View suite was spacious and modern with breathtaking views of the lake.
Service
9.0
The service was exceptional, with the staff going above and beyond to assist with all my needs.
Location
10.0
The hotel's location was perfect, overlooking the lake and in the heart of Queenstown.
Dining
7.0
The dining options were limited, but the breakfast was delicious.
Facilities
9.0
The hotel facilities were top-notch, especially the restaurant with gluten-free options.
Hugh
United Kingdom,
October
2023
8.0/10
Our stay at the hotel was a mix of positives and negatives. The rooms were perfectly sized, each with their own ensuite and amenities, providing privacy, but there were some technical issues and attention to detail needed. The hotel was quite expensive, especially in comparison to the Eichardt where our friends stayed.
Rooms
7.0
The rooms were extremely nice, offering privacy and necessary amenities, although some technical issues and attention to detail were lacking during our stay.
Service
8.0
The staff were friendly and helpful, accommodating our requests and providing great service, although there were moments where some of the staff came off as a bit rude.
Location
9.0
The hotel's location was exceptional, situated in the heart of Queenstown directly opposite the main pier, making it a luxurious and comfortable stay despite some areas that felt hidden or lacked the expected views.
Dining
8.0
The dining experience was stupendous, offering varied and delicious options, but it was a bit inconvenient that some dining areas were not part of the main hotel and required leaving the premises.
Facilities
8.0
The facilities at the hotel were top-notch, providing a range of services to make the stay comfortable and convenient, although pricing could be a consideration due to the overall expensive nature of the hotel.
Charles
United States,
October
2023
8.2/10
The hotel room was impossible to sleep in due to noise, but it compensated with a huge deck featuring a spa pool to enjoy champagne while admiring the Remarkable mountain range views. The sauna was perfect, and the deck was outstanding, offering a peaceful stay despite the central location.
Rooms
8.0
The room was extremely comfortable, fully serviced, with wonderful views and surprisingly quiet for its central location.
Service
8.0
The staff walked over and asked about our stay, and their service was delightful.
Location
9.0
The prime location in the heart of Queenstown, directly opposite the main pier, provides privacy and breathtaking views.
Dining
7.0
The dining experience included an inconsistent poached egg quality but was overall satisfactory; 'The Grille' next door was a convenient option.
Facilities
9.0
The hotel offers a variety of facilities, including room service, laundry, and shuttle services, enhancing the overall stay.
Quiet
Inconsistent dining
Tony
United States,
September
2023
8.6/10
I had a wonderful stay at the hotel, with amazing views of the Remarkable mountain range from my room's deck. The spa pool was a perfect spot to enjoy a glass of champagne while watching the sunset. The lack of privacy due to wooden shutters separating the living room was a minor downside, but overall, a fantastic experience.
Rooms
8.0
The room had an excellent view of the Remarkable mountain range from a huge deck with a spa pool, perfect for watching the sunset. The only drawback was the lack of privacy due to wooden shutters separating it from the living room.
Service
10.0
The service at the hotel was top-notch; the staff was excellent and very friendly throughout my stay. They were attentive, helpful, and a big reason why I rate the hotel a 10 out of 10.
Location
9.0
The hotel's central location allowed me to easily explore the town with breathtaking views. Despite occasional heavy rains, the convenience of walking everywhere outweighed any minor inconveniences.
Dining
7.0
While I enjoyed authentic dishes at The Grill, it was a bit disappointing to have to leave my suite for dining. The quality of the restaurant was not up to my expectations.
Facilities
9.0
The facilities at the hotel were great, offering various amenities to make my stay comfortable and enjoyable.